Seasonal Programming Staff

Open Positions
Job Title:Programming Staff
Reports To:Tour and Event Manager
Prepared Date:February 2026
Classification:Seasonal Non-Exempt
Schedule:Seasonal, mid-May through late October. Dates and times will vary, with most working hours expected Thursday through Monday, 10:30 am to 4:30 pm and/or 5:00pm – 10:00pm on event nights.
Submission Instructions:Send a short email expressing your interest, qualifications, and availability to helen@taboroperahouse.org. Please attach a resume if one is available. Interviews will be granted to qualified and competitive candidates through March 15th.

Position Summary

This position is responsible for providing a welcoming, hospitable environment and rewarding educational experience to Tabor Opera House visitors. During the day, program staff members share the history and ongoing restoration of the Tabor Opera House, details about Horace A.W. Tabor and family, and information about Leadville’s people, places and events. They also staff our gift shop and sell tickets and merchandise. In the evenings at events, the staff also fill roles of ticket sales, will call, gift shop clerk, usher, concessions, and closing crew.

Daytime Duties and Responsibilities

  • Conduct enthusiastic, historically accurate interactive tours of the Tabor Opera House within the mandatory time frame allotted (45 mins)
  • Sell and promote guided group and private tours, event and show tickets, concessions, and Tabor merchandise
  • Staff the gift shop, greeting visitors, sharing information about the Tabor mission, our shop, upcoming shows and tours, and serving as a positive ambassador for Leadville and other local businesses.
  • Assist with daily opening and closing duties, including post-show clean up and closing tasks.
  • Ensure building is clean, dusted, swept, tidy and stocked with supplies as part of daily duties; advise Tour or Building manager of areas in need of custodial assistance in a timely manner
  • Receive, maintain, and stock gift shop merchandise in a timely and efficient manner; advise Tour and/or Building Manager when stock is low
  • Participate in promotional activities such as passing out fliers, putting up posters, and walking in various parades
  • Adhere to mandatory Victorian dress code when scheduled for daily historic tours

Event General Duties and Responsibilities

Duties will vary per event, including but not limited to the following:

  • Willcall: Sell tickets and/or check in ticketed guests
  • Concessions: Sell merch and concessions, pour beverages, manage recycling/trash
  • Ushering: Help guests to their seats, pass out programs, watch for and report any issues related to guest behavior, building emergencies, technical issues, medical emergencies, assist guests with accessibility needs, answer questions.
  • Adhere to business casual dress code during events and performances

General Duties

  • Assist special needs guests in whatever capacity, as necessary
  • Report any facility issues to Tour and/or Building Manager
  • Report any emergencies to direct supervisor and other Tabor staff
  • Advise Tour and Event Manager of customer complaints promptly while maintaining professionalism and composure
  • Maintain a professional and courteous demeanor at all times
  • Actively steward relationships between guests and the foundation — i.e notating discussions, guest’s details, etc to share with administration

Supervisory Responsibilities

Adult programming staff may be scheduled alongside high school interns. When the event/tour manager or building operations manager are not specifically managing, the adult programming staff may be specifically asked to supervise interns on their shifts.

Requirements

  • Strong public speaking and customer service skills – friendliness, cheerfulness, helpfulness and a professional demeanor should be maintained at all times
  • Honesty, integrity, and trustworthiness in all aspects of job performance
  • Ability to engage and entertain while keeping to time constraints and schedule needs
  • Ability to quickly and accurately work with multiple computer/digital systems, including CueBox, Square, smartphones, and handheld devices such as ticket scanners while also providing excellent customer service
  • Daytime, evening, weekday, and weekend availability
  • Reliable and strong work ethic, punctuality, and self-motivation
  • Flexibility to quickly pivot and adapt to a variety of situations under pressure
  • Commitment to working with diverse audiences with acceptance and respect
  • Willingness and ability to memorize scripts documenting the history of the Tabor Opera House and Leadville
  • Ability to confidently and safely help guests navigate our historic building in low lighting; and/or assist guests with differing levels of mobility in their navigational needs
  • Moderate knowledge of event and performance etiquette surrounding guests, performers, and staff
  • Average computer literacy and/or willingness to learn new systems and devices
  • Basic money handling skills, ie balancing a register, taking cash or card payments
  • Team-oriented attitude; willingness and capability of stepping into roles as needed to help reach the goal
  • Must be able to attend paid training prior to start of season, to include POS, 1st aid/CPR, and tour instruction

Compensation and Benefits

The hourly wage for this position is $23.00 per hour for adults over 18 – and is a seasonal, non-benefit position. (For youth ages 15-18, a similar position exists with an hourly wage starting at $15.00 per hour. Please see our website or the LCHS intern coordinator for the intern position job description to learn more about youth intern opportunities.)

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.

To Apply

Send a short email expressing your interest, qualifications, and availability to helen@taboroperahouse.org. Please attach a resume if one is available. Interviews will be granted to qualified and competitive candidates through March 15th. References may be requested, with a minimum of 2. A paper application will be required at the time of interview, if granted; we will also collect copies of identification, social security number, and information necessary for a background check. Interviews will be conducted primarily in person, barring any extenuating circumstances.